Acceptable Use Policy

Overview

FalconProxy ("we") is operated by <ENTITY_TBD> and provides technology that lets you turn your own Android device into a proxy endpoint reachable through our relay infrastructure. You are responsible for every byte of traffic that egresses from devices you register with FalconProxy, whether you originate the traffic or authorize someone else to use your account.

This Acceptable Use Policy ("AUP") is incorporated into the Terms & Conditions and applies to every account, trial or paid.

Prohibited Use

You may not use FalconProxy to:

• Produce, transmit, host, search for, or facilitate access to child sexual abuse material (CSAM) or any sexual content involving minors.
• Facilitate terrorism, violent extremism, weapons trafficking, human trafficking, trafficking of controlled substances, or the sale of stolen goods or credentials.
• Operate or contribute to malware command-and-control, botnets, ransomware, info stealers, or any malicious-software infrastructure.
• Conduct phishing, impersonation, credential stuffing, account takeover, carding, or any other form of payment or identity fraud.
• Send unsolicited bulk email, SMS, or messages of any kind (spam), or post automated content on third-party platforms without authorization.
• Generate fake clicks, impressions, installs, follows, or engagement against ad networks, affiliate programs, or growth-metric trackers.
• Scrape a website or service in violation of its Terms of Service or applicable law, or bypass CAPTCHA / anti-bot defenses without authorization from the target.
• Bypass geographic licensing, rights restrictions, or DRM in bad faith, or distribute infringing copies of copyrighted works.
• Conduct denial-of-service attacks, port scanning, vulnerability scanning, or other network reconnaissance against targets that have not authorized the activity.
• Route traffic into or out of jurisdictions or persons restricted by OFAC, the EU, the UK, or any other sanctions program applicable to FalconProxy. See our Sanctions and Geographic Restrictions posture for details.
• Register, use, or route traffic for anyone under 16 years old.
• Resell FalconProxy as a proxy service to third parties without a signed reseller agreement, or share account credentials outside your organization.

This list is not exhaustive. We may treat conduct as a violation even where it does not perfectly match an enumerated item, provided the conduct is reasonably understood to be abusive, illegal, or harmful.

How We Detect Violations

FalconProxy does not inspect the content of proxied requests — the relay sees only destination IP/port and byte counts. We rely on abuse reports from third parties, metadata anomalies (sudden traffic to known sanctioned ranges, classic abuse patterns), sub-processor alerts (Stripe Radar, Sentry), and self-reports. You are still responsible for the traffic regardless of whether we caught it ourselves.

Enforcement

We triage abuse reports within 72 hours of receipt (emergencies — CSAM, imminent harm — are actioned immediately). The enforcement ladder is:

1. First violation, low severity — email warning to the address on file, with 24 hours to cure.
2. Repeat or high severity — immediate suspension of all devices and proxy credentials pending review.
3. Severe / illegal — immediate, permanent termination, plus reporting to NCMEC or equivalent authorities for CSAM and other categories where law requires.

Appeal

A suspended customer may submit a written appeal to contact@falconproxy.com within 14 days of the suspension notice. We respond within 14 days of receipt; the appeal is reviewed by someone not involved in the original decision. CSAM and other illegal-content determinations are not appealable except by disputing the underlying factual claim with proof.

Reporting Abuse

To report abuse originating from FalconProxy infrastructure, email abuse@falconproxy.com with the exit IP you observed, timestamp in UTC, destination host:port, and a description of what happened. The abuse@ alias currently forwards to contact@falconproxy.com.

Contact

Questions about this policy can be sent to contact@falconproxy.com.